We want you to be 100% happy with your sublimation purchase. We strive to offer you high quality products that will enhance your business. However, we recognize that on rare occasions there may be sublimation manufacturer issues that we are unaware of.
Returns will be granted for sublimation manufacturer errors or other sublimation product issues approved by the company. Please email and provide pictures of all issues and information necessary to review these issues.
If the issues are sublimation manufacturer issues, we will issue a postage paid return label upon approval, however credit will not be given until items are returned. Refunds are determined by the judgement of the company and may be denied.
There will be no refunds given for user error or failure to follow instructions listed on the product page on the website. Most of our products are for sublimation only and no refunds will be granted for any other use other than sublimation.
Thank you for supporting our small business.